PrivacyPolicy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 2025

Overview

ForgedForms ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form handling service and website. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Information You Provide

  • • Account information (email address, name)
  • • Form submissions and data sent through our service
  • • Payment information (processed securely through third-party providers)
  • • Support requests and communications
  • • Feedback and survey responses

Information Automatically Collected

  • • IP addresses and location data
  • • Browser type and version
  • • Operating system information
  • • Pages visited and time spent on our service
  • • Referral sources
  • • API usage statistics and performance metrics

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

How We Use Your Information

Service Provision

  • • Process and deliver form submissions
  • • Send email notifications as configured
  • • Provide access to submission data and analytics
  • • Maintain and improve service functionality

Account Management

  • • Create and manage user accounts
  • • Process payments and billing
  • • Provide customer support
  • • Send important service updates

Security and Compliance

  • • Detect and prevent fraud or abuse
  • • Monitor for security threats
  • • Comply with legal obligations
  • • Enforce our terms of service

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

Limited Sharing

We may share your information only in the following circumstances:

  • • With service providers who help operate our platform (hosting, payment processing, analytics)
  • • When required by law or to protect our rights
  • • In case of business transfer (merger, acquisition, etc.)
  • • With your explicit consent

Data Security

Security Measures

  • • End-to-end encryption for all data transmission
  • • Secure data centers with physical access controls
  • • Regular security audits and penetration testing
  • • Employee access controls and training
  • • Automated monitoring for suspicious activity

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Form submission data is retained according to your plan limits, and you can delete it at any time through your dashboard.

Your Rights and Choices

Data Access and Control

  • • Access and download your personal data
  • • Correct inaccurate information
  • • Delete your account and associated data
  • • Export form submission data
  • • Opt out of marketing communications

GDPR and CCPA Rights

If you're located in the EU or California, you have additional rights under GDPR and CCPA, including the right to portability, restriction of processing, and objection to processing. Contact us to exercise these rights.

International Data Transfers

Our services are hosted in the United States. If you're accessing our services from outside the US, your information may be transferred to, stored, and processed in the US. We implement appropriate safeguards to protect your data during international transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@forgedforms.com